At a time when our country’s health care system is under enormous scrutiny, today’s health care providers must provide quality service at a cost effective price. At On Time Ambulance, we understand that we are only as good as our last satisfactory trip. Although we have celebrated much success, we have never allowed complacency to creep into our corporate culture.
Since 1990, On Time has understood how important our role is in the success of our customer’s programs for the physically and mentally challenged. On Time’s team has always been committed to being the most service-oriented company in the industry, and we strive to achieve operational excellence in everything we do.
Our patients require much more than just a cab service. Whether they are young or old, they have unique needs that require assistance and/or supervision during their transport. This is why we will continue to customize our services to meet the needs of every person we have the privilege of serving. We will also continue to be the best at it.
We are excited and extremely proud that 2015 will mark our 25th anniversary. Our promise remains the same: we will continue to focus on our customer’s and patient’s individual needs; we will continue to train and develop our employees; we will continue to invest in the most advanced technology and best equipment; we will continue to create mutually beneficial relationships with all of our customers; and we will continue to have a sense of passion in everything we do.
Our entire workforce is dedicated to providing excellent service each and every day. Our vision is clear, and we stand behind it: to achieve excellence in medical transportation by providing timely, courteous and professional transportation services that exceed our customer’s expectation.
"We are what caring looks like in motion. We look forward to serving you."
The On Time companies were incorporated in 1990 with two wheelchair vans, one station wagon, and a few friendly drivers. Today, we are proud to be celebrating 25 years of service to the tri-state area.
We have almost 300 caring and dedicated employees, 130 modern vehicles, and multiple locations in Northern, Central and Southern New Jersey. We have been awarded the New Jersey EMS Private Provider of the year from the Department of Health and are considered one of the most service-oriented companies in the industry.
Our faithful employees and health care partners are the reason On Time has gained its reputation as one of the premier medical transportation providers in the tri-state area. We invite anyone to come tour our modern headquarters so you can witness our high performance environment and caring culture first hand.
Medical transportation services in New Jersey are required to retain medical direction from a licensed physician if special services are provided, such as Specialty Care Transport (SCT) and 9-1-1 EMS. Companies that only provide non-emergency Basic Life Support (BLS) or Wheelchair Service (MAV) are not required to retain medical direction or oversight to monitor the integrity of the clinical care being provided and to ensure continuous quality improvement is in motion.
On Time retains its medical direction and oversight from Cooper University Hospital, a respected Level One Trauma Center and teaching hospital. Cooper provides medical direction and oversight for numerous agencies in NJ which respond to over 100,000 9-1-1 emergencies annually. On Times Nurses and EMTs have access to on-line medical consultation via cellular phone by board-certified adult and pediatric emergency physicians 24/7.
Cooper's Team of professionals provides medical operating protocols to the BLS and SCT services for both adult and pediatric patients. These are written orders provided to our clinicians operating under a physician's license. In addition monthly hands-on continuing education and training is provided and conducted. Finally each clinician must successfully complete annual skill proficiencies overseen by our own Director of Clinical Services and the Cooper Medical Team.
We are very proud of our SCT program and our team of professionals. If you would like to hear more about our SCT program, or need this higher level mode of transport, please call our Customer Care Department at 908-298-9500.
Because we care so much about the safety of our employees and patients, we developed our own unique Safety in Motion program and campaign. Our employees are provided the necessary tools, equipment, and training to keep themselves, and our patients, safe.
Here are a few examples of our safety tools and programs: